Terms & Conditions

Welcome to Potassium Bicarbonate. These Terms & Conditions explain the rules that apply when you access our website, view product information, place an order or use any service available through our ecommerce platform.

By using this website, you agree to follow these terms. Please read them carefully before making a purchase.

Website Use

This website is provided to help customers learn about and purchase Potassium Bicarbonate for mineral water plants, food processing, bakery, agriculture and selected industrial applications.

You agree to use the website only for lawful purposes. You must not attempt to damage the website, interfere with its operation, access restricted areas or use its content in a misleading or unauthorised manner.

We may update, suspend or modify any part of the website when required for maintenance, security, product updates or business operations.

Product Information

We make reasonable efforts to provide clear and accurate details about product purity, grade, packaging, applications, availability and supporting documentation.

Product appearance, packaging design and batch specifications may vary slightly. Customers purchasing for food, packaged drinking water or regulated manufacturing should review the applicable product specification, Certificate of Analysis and regulatory documents before use.

Information available on this website is provided for general product guidance. It should not replace professional formulation advice, laboratory testing or applicable regulatory requirements.

Orders and Payments

An order is considered confirmed only after successful payment verification and acceptance by Potassium Bicarbonate.

We reserve the right to decline or cancel an order due to incorrect pricing, unavailable stock, payment failure, delivery restrictions, suspected misuse or incomplete customer information. If payment has already been received for an order we cannot fulfil, an applicable refund will be initiated.

Prices, taxes, delivery charges and product availability may change without prior notice. The final amount payable will be shown or communicated before order confirmation.

Product Use and Customer Responsibility

Customers are responsible for selecting the correct grade, quantity and product for their intended application.

Potassium Bicarbonate used in mineral water or packaged drinking water should be added only after proper water analysis and controlled formulation testing. It does not replace filtration, RO, UV treatment, ozone treatment or disinfection.

Food, bakery, agricultural and industrial users should follow applicable regulations, product documents, professional guidance and safe handling procedures. We are not responsible for loss caused by incorrect dosage, unsuitable application, improper storage, contamination or use that does not follow the provided instructions.

Packaging and Delivery

Orders are packed according to the selected quantity and available packaging method. Customers must provide a complete delivery address, correct PIN code and active contact number.

Delivery estimates are approximate and may be affected by transport availability, weather, public holidays, regional restrictions or other circumstances beyond our reasonable control.

Customers should inspect the package at the time of delivery. Any damaged, opened, leaking or incorrect shipment should be reported promptly according to our Payments & Returns Policy.

Cancellations, Returns and Refunds

Order cancellations, returns and refunds are handled according to the Payments & Returns Policy available on this website.

Because Potassium Bicarbonate is a chemical and food-grade product, opened, used, repacked, contaminated or improperly stored material may not be eligible for return. Custom-packed and bulk orders may also have limited return eligibility.

Customers should check the product, quantity, packaging and delivery details carefully before confirming an order.

Intellectual Property

The website design, written content, product descriptions, graphics, logos and other original materials belong to Potassium Bicarbonate or their respective lawful owners.

Website content may not be copied, republished, sold, modified or used for commercial purposes without prior written permission.

Limitation of Liability

We aim to keep the website available and product information accurate. However, we do not guarantee that the website will always operate without interruption or technical errors.

To the extent permitted by applicable law, Potassium Bicarbonate will not be responsible for indirect loss, production loss, business interruption or damage resulting from incorrect product selection, unauthorised use or failure to follow relevant instructions.

Nothing in these terms limits any consumer right that cannot legally be excluded under applicable Indian law.

Privacy

Personal information submitted through the website is handled according to our Privacy Policy.

Customers are responsible for providing accurate order, contact and delivery information. We may use these details to process payments, fulfil orders, arrange transportation and provide customer support.

Changes to These Terms

We may update these Terms & Conditions when our services, policies, legal requirements or business processes change.

The revised terms will become effective after being published on this website. Continued use of the website after an update will be treated as acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any dispute will first be addressed through reasonable communication between the customer and Potassium Bicarbonate. If the matter cannot be resolved mutually, it will be handled by the courts or competent authorities having jurisdiction over our registered business location, subject to applicable consumer rights.

Contact Us

For questions about these Terms & Conditions, product information, an existing order or documentation, contact us through the details provided on our Contact Us page Or you can email us at: help@potassiumbicarbonate.co.in

Please include your name, order number and a clear explanation so that we can review your request properly.